Faculty of Management UTM is delighted to share the highlights of Ts. Dr. Mohd Azlan Ab Jalil’s engaging sharing session on 15 November 2023 to the Service Operations Management students. Dr. Azlan, the Deputy Director of Tourism Johor shed light on the “Recent Developments in Johor Tourism Industry”, where his role involves steering the tourism agenda in Johor, making his insights invaluable for students aspiring to enter the industry.
From emerging trends to strategic initiatives, the attendees gained a deeper understanding of the dynamic tourism landscape. The talk highlighted Dr. Azlan’s profound thoughts on the critical importance of Service Operations Management in providing a seamless and exceptional experience for tourists by optimising service delivery in the tourism sector.
Overall, the sharing session was a comprehensive experience where attendees had the opportunity to improve their understanding of Johor’s tourism initiatives through an informative Q&A, expanded their professional networks, and valued the real-world insights that will significantly influence their academic and professional journeys.
A heartfelt thank you to Ts Dr. Mohd Azlan Ab Jalil for sharing his expertise, and to all attendees for contributing to the success of this insightful event. Stay tuned for more enriching programs by the Faculty of Management that bridge academia with the dynamic world of the industry!
Faculty of Management UTM is delighted to share the highlights of Ts. Dr. Mohd Azlan Ab Jalil’s engaging sharing session on 15 November 2023 to the Service Operations Management students. Dr. Azlan, the Deputy Director of Tourism Johor shed light on the “Recent Developments in Johor Tourism Industry”, where his role involves steering the tourism agenda in Johor, making his insights invaluable for students aspiring to enter the industry.
From emerging trends to strategic initiatives, the attendees gained a deeper understanding of the dynamic tourism landscape. The talk highlighted Dr. Azlan’s profound thoughts on the critical importance of Service Operations Management in providing a seamless and exceptional experience for tourists by optimising service delivery in the tourism sector.
Overall, the sharing session was a comprehensive experience where attendees had the opportunity to improve their understanding of Johor’s tourism initiatives through an informative Q&A, expanded their professional networks, and valued the real-world insights that will significantly influence their academic and professional journeys.
A heartfelt thank you to Ts Dr. Mohd Azlan Ab Jalil for sharing his expertise, and to all attendees for contributing to the success of this insightful event. Stay tuned for more enriching programs by the Faculty of Management that bridge academia with the dynamic world of the industry!