24th December 2024, Faculty of Management UTM hosting an insightful session organised by the 4th year students of Bachelor of Management (Technology) with honours. The talk featured Ms. Hanim Kamarudin, the People Business Partner Manager from LEGOLAND Malaysia
The topic, “𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐄𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐚𝐭 𝐚 𝐓𝐡𝐞𝐦𝐞 𝐏𝐚𝐫𝐤: 𝐓𝐡𝐞 𝐑𝐨𝐥𝐞 𝐨𝐟 𝐇𝐑 𝐢𝐧 𝐒𝐡𝐚𝐩𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞,” was both engaging and thought-provoking. Ms. Hanim captivated the audience with her expertise, sharing how HR can shape unforgettable customer experiences through innovative employee engagement, training and service strategies.
The session was not only educational but also interactive and exciting! To add a special touch to the event, Ms. Hanim sponsored 6 LEGOLAND tickets for the winners of an exhilarating Kahoot quiz—a true highlight of the day! 
A heartfelt thank you to Ms. Hanim for her valuable insights and generosity, and to the talented 4th-year students of UTM for organizing such a fantastic event.
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